Welcome to Remote Technical Support

1) Call and schedule your online session: 623.505.3015

2) This is a Pay For Service, Please be prepared to provide payment information prior to your session.

3) Our technician will contact you and indicate which chair to use

4) Thanks for your support and we'll see you online in a few minutes

Please Choose the Chair Indicated by your Technician.


Seat Seat Seat Click/Choose your Seat A, B, or C
Click the indicated chair indicated by your technician

  • Simply download and run the software
  • You may/will be asked to "OK" the download to run, Select OK
  • No need for user and password, select connect and wait for your technician to come online
  • Your technician will normally be on the phone to guide you through the process
  • Need Help? Call (623) 505-3015


About Remote Support

  • This is a Pay For Service
  • A Broadband / Highspeed Internet Connection is typically required
  • This service is less expensive than our usual 1 hour billing increments
  • Fee will be based on (15 minute increments) or $18.75 per 15 minute session.
  • No trip time
  • Less expensive
  • To get started just call us to arrange an online support session
  • The technician will direct you to which chair to use A, B, or C
  • You will be able to observe and watch us while we work, this will ensure we are working, and give you some peace of mind while we fix your PC.
 
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